Terms of service

Last updated: November 7, 2025

Welcome to Onkel Fares! The terms “we”, “us” and “our” refer to Onkel Fares. Onkel Fares operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). Onkel Fares is powered by Shopify, which enables us to provide these Services to you.

These Terms of Service, together with any policies referenced herein (these “Terms”), describe your rights and responsibilities when you use the Services.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.

1. Access and Account

By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction and that you consent to allow any minor dependents to use the Services on devices you own or manage.
You may be required to provide certain information to use the Services, including your name, email, billing, and shipping details. You represent that all information you provide is true, accurate, and current.
You are responsible for maintaining the security of your account and any associated credentials. You may not transfer, sell, or license your account to another person.

2. Our Products

We strive to display our products as accurately as possible, but colors and appearances may vary based on your device and settings.
We do not guarantee that any product descriptions, images, or details fully meet your expectations. Product availability, descriptions, and pricing may change at any time without notice.

3. Orders

When you place an order, you are making an offer to purchase. Onkel Fares reserves the right to accept or decline any order at its discretion.
Your order is not confirmed until payment has been processed and we have accepted it.
Orders may not be cancellable once processed. In case of cancellation or modification, we will contact you via the email or phone number provided.
Returns and exchanges are handled according to our Refund Policy.
All purchases are intended for personal, non-commercial use.

4. Prices and Billing

Prices and promotions may change without notice. The price at checkout reflects the current applicable rate, excluding taxes, duties, or shipping fees unless stated otherwise.
You agree to provide accurate payment details and authorize us to charge all applicable amounts to your chosen payment method.
Payment methods include Shopify Payments, Shop Pay, Visa, Mastercard, American Express, Maestro, UnionPay, Apple Pay, Google Pay, Bancontact, EPS, and Klarna.

5. Shipping and Delivery

Shipping is handled via DHL. Estimated delivery times are not guaranteed.
We are not responsible for delays caused by carriers, customs, or events beyond our control.
Once items are handed to the carrier, the risk of loss transfers to you.

6. Intellectual Property

All content on the Services—including trademarks, text, graphics, product photos, videos, and layout—is owned by Onkel Fares, its affiliates, or licensors and protected under applicable copyright and trademark laws.
You may use our Services for personal, non-commercial purposes only. Reproduction or distribution of any content without prior written consent is prohibited.

7. Optional Tools

We may offer access to third-party tools or services through our store. These are provided “as is” and “as available,” without warranties or liability.
You assume all risks when using such tools, and it is your responsibility to review the third party’s terms.

8. Third-Party Links

Our Services may contain links to third-party websites or materials. We are not responsible for their content or accuracy and do not endorse them.
Accessing third-party websites is at your own risk. Review their policies before making any transactions.

9. Relationship with Shopify

Onkel Fares is powered by Shopify. However, all sales and purchases occur directly between you and Onkel Fares.
Shopify is not responsible for any product issues, damages, or losses resulting from your purchases.
You release Shopify and its affiliates from any claims arising out of your use of our Services.

10. Privacy Policy

Personal information collected through our Services is governed by our Privacy Policy.
Because our store is hosted by Shopify, certain data is also subject to Shopify’s Privacy Policy.
By using our Services, you acknowledge and agree to both.

11. Feedback

Any suggestions, reviews, or ideas (“Feedback”) submitted to us may be used, modified, or published by Onkel Fares without restriction or compensation.
By providing Feedback, you grant us a perpetual, royalty-free license to use it for any purpose and confirm that you have the necessary rights to do so.

12. Errors and Inaccuracies

We reserve the right to correct any errors, inaccuracies, or omissions in product information, pricing, or availability at any time without notice, including after an order has been submitted.

13. Prohibited Uses

You agree not to use our Services:

  • For any unlawful purpose.

  • To infringe upon intellectual property rights.

  • To harass, defame, or abuse others.

  • To submit false or misleading information.

  • To upload malware or harmful code.

  • To spam, scrape, or interfere with the functionality of the site.

Violation of these restrictions may result in suspension or termination of your access.

14. Termination

We may suspend or terminate your access to the Services at any time without notice if you violate these Terms.
Provisions such as Intellectual Property, Liability, Indemnification, and Governing Law will survive termination.

15. Disclaimer of Warranties

Except as expressly stated, the Services and all products are provided “as is” and “as available”, without any warranties of any kind, either express or implied.
We do not warrant uninterrupted or error-free service. Some jurisdictions may not allow such limitations; in those cases, these exclusions may not apply.

16. Limitation of Liability

To the fullest extent permitted by law, Onkel Fares, Shopify, and their affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages, including lost profits or data, arising from your use of the Services or products purchased through them.

17. Indemnification

You agree to indemnify and hold harmless Onkel Fares, Shopify, and their affiliates, directors, employees, and agents from any claims, damages, or expenses arising from your violation of these Terms or applicable law.

18. Severability

If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions shall remain in full force and effect.

19. Entire Agreement and Waiver

These Terms, together with our posted policies, represent the entire agreement between you and Onkel Fares.
Failure to enforce any right under these Terms shall not constitute a waiver of that right.

20. Assignment

You may not assign or transfer your rights under these Terms without our prior written consent.
We may assign or transfer these Terms at any time without notice.

21. Governing Law

These Terms and any disputes related to your use of the Services shall be governed by the laws of Germany, with jurisdiction in the courts of Munich, Germany.

22. Changes to the Terms

We may update these Terms periodically. Changes become effective once posted on this page.
Continued use of our Services constitutes acceptance of the updated Terms.

23. Contact Information

Questions about these Terms should be sent to onkelfares@gmail.com.

Onkel Fares
Carl-Orff-Bogen 76
80939 Munich, Germany
Email: onkelfares@gmail.com